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Interactive voice response
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71	_____________________________________ Real People. Real Solutions. View Point Add to Reading List Source URL: cdn.sykes.com Language: English - Date: 2014-07-31 20:20:20 Electronic commerce Customer experience management Customer satisfaction Interactive voice response Customer experience Fee Customer retention Online shopping Business Marketing Consumer behaviour
72	DOCX Document Add to Reading List Source URL: www.ivrs.iowa.gov Language: English - Date: 2015-03-30 17:31:19 Interactive voice response Mediation
73	Maximizing Customer Value with Proactive Outbound Contact How to reach out to customers in ways that delight them An Ovum White Paper Add to Reading List Source URL: voxeo.com Language: English - Date: 2013-02-22 10:31:53 Direct marketing Telemarketing Interactive voice response Electronic engineering Dialer Callback Varolii Call centre Marketing Telephony Business
74	NM Centennial Care Quarterly Report to CMS Q2EXAMPLE 1 Electronic Visit Verification Status Update June 18, 2014 Add to Reading List Source URL: www.hsd.state.nm.us Language: English - Date: 2015-05-11 18:08:52 First DataBank Average Wholesale Price Technology Pharmaceutical industry Pharmaceuticals policy Interactive voice response
75	CCXML & the Power of Standards-Based Call Control EXECUTIVE BRIEFING  MARCH 2010 CCXML & the Power of Standards-Based Call Control Add to Reading List Source URL: voxeo.com Language: English - Date: 2013-02-22 10:31:52 Call Control eXtensible Markup Language Telephony Speech synthesis Markup languages Voxeo VoiceXML Interactive voice response Videotelephony VoiceObjects Web standards Computing World Wide Web Consortium
76	W H I TE P AP E R: TESTING IVR AT THE TOP OF THE STACK How and When to Stay on Top of the Caller Perspective by Mike Burke In the world of computing technology and Add to Reading List Source URL: www.iq-services.com Language: English - Date: 2014-11-19 13:53:45 Load testing Usability Software Technology Plum Voice Interactive voice response Software testing Evaluation
77	The Contact Center Performance Company PRODUCT OVERVIEW Customer Engagement Analyzer Add to Reading List Source URL: www.transerainc.com Language: English - Date: 2015-05-07 02:03:40 Electronic commerce Computer telephony integration Consumer behaviour Interactive voice response Customer experience Customer relationship management Call centre Performance indicator Customer retention Marketing Business Customer experience management
78	Trusted by 2600+ Service Providers across 78+ countries REVE Systems commenced operation in 2003 with a focused approach to serve the IP Communications Add to Reading List Source URL: www.revesoft.com Language: English - Date: 2015-02-16 05:01:00 Voice over IP Mobile VoIP Mobile dialer Android software Tru Interactive voice response Text messaging Provisioning Windows Mobile Software Technology Electronics
79	PDF Document Add to Reading List Source URL: www.sendwordnow.com Language: English - Date: 2013-12-17 13:12:07 Electronic commerce Contract law Outsourcing Service-level agreement Notification system Text messaging Voice over IP Interactive voice response SMS Technology Information systems Human–computer interaction
80	CASE STUDY T-Mobile in Austria Industry: Telecommunications T-Mobile Austria chooses Voxeo CXP for Add to Reading List Source URL: voxeo.com Language: English - Date: 2013-08-28 17:41:54 Interactive voice response T-Mobile Technology Electronic engineering Telephony VoiceObjects Deutsche Telekom Voxeo T-Mobile USA

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